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Internal Hub Case Study

How Social Creatives built its own AI Brain

Before we ever pitched an AI system to a client, we built one for ourselves. Here's what running a 15+ client marketing agency looked like before the Internal Hub, and what changed after.

30 hrs
saved per week on admin
7
systems merged into one
15+
clients run through it

The problem

Social Creatives is a Christchurch marketing agency. Before the Internal Hub, running it day to day meant juggling a pile of separate, disconnected tools: markdown files for content plans, spreadsheets for finances, scattered notes for ad performance, and to-do lists that only one person could see at a time. Nothing talked to anything else.

Before

Content plans lived in a single markdown file. When it fell out of date, ideas quietly disappeared, some client content existed only in a frozen file no one was checking.

Before

Tasks were tracked in personal to-do lists. Recurring work, growth projects, and deadlines had no shared view between team members.

Before

Ad performance, SEO scans, and client contracts were scattered across files and folders, no way to see it all in one place, per client or across the business.

The solution: one Internal Hub

Instead of patching each problem separately, we built a single system, the Internal Hub, that Social Creatives now runs its entire business on. Every component was built to solve a specific, real pain point we were hitting ourselves.

CRM + Documents

Every client's info, contracts, strategies, and reports in one place instead of scattered files.

Why: nothing about a client should live in only one person's inbox.

Content Management System

A kanban content pipeline and calendar, replacing the markdown file that could silently go stale.

Why: content ideas were getting lost with no one noticing.

Shared Task Board

Recurring, growth, and deadline tasks visible to the whole team, not just one person's private list.

Why: no shared visibility meant work was being duplicated or dropped.

Ad Tracker

Every campaign and check-in logged centrally, comparable across every client.

Why: ad performance data was too scattered to actually learn from.

SEO Tracker

Scan history and Google Business Profile posts tracked per client, in one dashboard.

Why: SEO progress was invisible without digging through old notes.

Company Finances

MRR, subscriptions, and P&L in a single view instead of a manual ledger.

Why: the business's own numbers weren't easy to see at a glance.

What it actually looks like

No mockups, these are real screens from the live demo, filled with fake data so you can click around yourself.

How the AI brain connects to the hub

Every tool above is two-way synced with the agency's AI brain, running on Claude. The hub isn't a dashboard someone has to remember to keep updated — it's the same data the AI reads and writes.

In practice that looks like this: an ad finishes, and instead of opening the tracker and filling in a form, you send a voice note — "the Tuesday promo ad is done, $80 spent, 23 new followers" — and the Ad Tracker updates itself, along with the client's records and anywhere else that result matters. Same for tasks, content, SEO notes, and finances.

That's the layer on top: the tools stay current because the AI works inside them too, not beside them.

Built on ourselves first

This is the same approach behind everything Cerebria builds: prove it on a real business before offering it to a client. The Internal Hub now runs Social Creatives' day-to-day work across CRM, content, tasks, ads, SEO, and finances, and it's the reason we're confident enough in this model to build the same kind of system for other businesses.

Try it yourself

The Internal Hub is live with dummy data, click around exactly like a real user would.

Open the live demo